FREE EXPRESS SHIPPING on orders over $50.
x
There are no items in your shopping cart.

Return & Refund policy for SQD Athletica branded products

We all change our minds, or sometimes that product doesn’t fit like you thought.  We get it.  We just ask that it’s within 30 days of purchase, you have your receipt, all product tags are still attached, that the garment has not be worn and is in its original condition. 

With all this we are happy to process a refund or exchange for full priced and reduced priced merchandise.  Any refunds must be applied to the same card that was used for purchase.  We do not offer cash refunds for credit or debit card purchases.

Returns policy for our Brand Mates
(Oakley, Epokhe, Bellroy, The Brutal Truth, Stuff by Fred, Drift Essentials, Field Notes, Olympus, Native Union)

We like to keep things simple.  We’re happy to exchange or provide a refund on most of our Brand Mates. We ask that it’s within 30 days of purchase, you have your receipt, all product tags are still attached, that the product has not been used or worn and is in its original condition.  For health and hygiene reasons we cannot offer refunds or exchanges on our skincare collections
(Brutal Truth, Stuff by Fred, Drift Essentials)

Any refunds must be applied to the same credit card that was used for the original purchase. We do not offer cash refunds for credit or debit card purchases.

How do I make a return
Regardless of where you purchased, you can return to a store or to our postal returns address. 
All postal returns are free of charge.

Postal Returns Process

  1. Email returns@sqdathletica.com quoting your order number and your reason for return.

  2. An email will be sent back to you including a label for printing and attaching to your parcel for returns. 

  3. Please allow 2 days for a response from the SQDAthletica team

  4. Complete and place the returns slip inside the parcel, seal, add your address label.  Take to your local Australia Post

  5. On receipt of goods we will refund the amount invoiced  or exchange as requested.

    Please retain all post office documentation as your proof of return


 
Sign up for SQD Life
and get 15% off your next online order!

Join the crew in their adventures  to finding that all important balance in life. Plus receive invitations to SQD events and hear about new releases.